This Privacy Policy explains what personal information ph789 collects from Filipino players, how we use and protect it, and what rights you have over your data. It applies to all users of ph789.pro and forms part of our Terms and Conditions. By registering an account, you confirm that you have read and understood this policy. If you have questions, our FAQ page is a good starting point, or you can reach us at the contact details below.
1. Information We Collect
When you register on ph789, we collect the personal details you provide, including your name, date of birth, email address, mobile number, and payment information. We also collect technical data automatically when you use the platform, such as your device type, browser, IP address, and session activity. This technical data helps us keep the platform secure and running smoothly for all Filipino players. If you contact our support team, we may also retain records of that communication. We only collect information that is necessary to operate your account, process transactions, and comply with applicable Philippine regulations. We do not collect sensitive personal information beyond what is required for identity verification and responsible gaming compliance. All data collection is carried out in accordance with the Data Privacy Act of 2012 of the Philippines.
2. How We Use Your Information
Your personal data is used primarily to operate and manage your ph789 account, process deposits and withdrawals in Philippine pesos, and verify your identity as required by our platform rules. We also use your information to send you important account notifications, such as transaction confirmations and security alerts — these are not marketing messages and cannot be opted out of while your account is active. Where you have given consent, we may send you updates about platform features or promotions, and you can withdraw that consent at any time. We use technical and session data to detect fraud, prevent unauthorised access, and improve the overall performance of the platform. Your data is never sold to third parties for advertising or marketing purposes. We may share limited information with trusted service providers — such as payment processors and identity verification partners — strictly to the extent needed to deliver our services.
3. How We Protect Your Data
ph789 applies reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Access to personal data within our organisation is restricted to staff who need it to perform their duties, and all such staff are bound by confidentiality obligations. We use encrypted connections for data transmissionand store data on secured servers. While no system can guarantee absolute security, we continuously review and update our practices to maintain a high standard of data protection for all users on the platform. If you suspect any unauthorised access to your account, please contact us immediately at [email protected] so we can take prompt action.
4. How Long We Keep Your Data
We retain your personal information for as long as your account remains active and for a reasonable period afterwards as required by applicable Philippine law and our internal compliance obligations. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to satisfy regulatory requirements. After the applicable retention period has passed, your data will be securely deleted or anonymised so that it can no longer be linked back to you. If you request account closure, we will process your request in accordance with our standard procedures and applicable legal obligations. You may contact us at [email protected] to enquire about the specific retention period that applies to your account data. We do not retain data beyond what is necessary for the purposes described in this policy.
5. Your Rights Over Your Data
As a user of ph789 based in the Philippines, you have the right to request access to the personal data we hold about you, and to ask us to correct any information that is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply. If you believe your data has been processed in a way that is inconsistent with this policy or applicable Philippine law, you have the right to lodge a complaint with the National Privacy Commission. To exercise any of these rights, please contact us at [email protected] with your request and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect the security of your account. ph789 is committed to handling all data rights requests fairly and transparently.
6. Changes to This Policy
ph789 may update this Privacy Policy from time to time to reflect changes in our services, applicable Philippine law, or industry best practices. When we make material changes, we will post a notice on the platform to inform registered users. The updated policy will take effect from the date it is published on this page, and your continued use of ph789 after that date constitutes your acceptance of the revised terms. We recommend checking this page periodically so you are always aware of how your data is being handled. If you have any concerns about a change to this policy, please contact us before continuing to use the platform. The date at the bottom of this page indicates when the policy was last reviewed and updated.
Last updated: January 2025. For data-related enquiries, contact us at [email protected]
Quick answers to what Filipino players most often ask about data handling on ph789.
No. ph789 does not sell your personal data to any third party for advertising, marketing, or any other commercial purpose. We may share limited information with trusted service providers — such as payment processors and identity verification partners — but only to the extent strictly necessary to deliver our services to you. All such partners are bound by confidentiality obligations and are not permitted to use your data for their own purposes. Your privacy is a priority, and we handle your information with care at every step.
You can submit a data access or deletion request by emailing [email protected] with your registered account details and a clear description of your request. We will verify your identity before processing the request to protect your account security. Once verified, we will respond within a reasonable timeframe and inform you of the outcome. Please note that certain data may need to be retained for a minimum period to comply with Philippine regulatory requirements, even after account closure. If you have further questions about the process, our FAQ page may also be helpful.
ph789 handles all personal data in accordance with the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173) and its implementing rules and regulations. This law governs how personal information is collected, stored, used, and protected for individuals in the Philippines. If you believe your data rights have been violated, you have the right to file a complaint with the National Privacy Commission. We take our obligations under Philippine data privacy law seriously and review our practices regularly to ensure ongoing compliance.
You can withdraw your consent to receive promotional or marketing communications from ph789 at any time by contacting us at [email protected]. Please note that essential account notifications — such as transaction confirmations, security alerts, and important policy updates — are not optional and will continue to be sent while your account is active, as they are necessary for the safe operation of your account. If you wish to stop all communications, you may request account closure, subject to our standard account closure procedures. We will process opt-out requests promptly and confirm once your preferences have been updated.
Now that you know how ph789 protects your data, you can register with confidence and start enjoying sports, live casino, and slots — all in Philippine English, all in PHP.